Shipping policy

Thank you for shopping with DESKSPUR. This policy explains how we process and ship orders placed at deskspur.shop.

Orders are processed within 1–2 business days after payment is confirmed. Business days exclude weekends and public holidays. Processing time is separate from shipping transit time.

We currently ship to addresses in the United States. Available shipping methods and charges are shown at checkout.

The estimated shipping transit time is 2–4 business days after your order has been dispatched. Delivery times are estimates and are not guaranteed. Carrier delays, weather, address issues, and other circumstances outside our reasonable control may affect delivery.

When tracking is available, we will email tracking information after your order ships. It may take some time for the carrier’s tracking page to show its first update.

Please contact us as soon as possible if you need to update your shipping address or cancel an order. We will try to help before the order has been processed or handed to the carrier, but changes or cancellations cannot be guaranteed once fulfillment has begun or the package is in transit.

If your order appears lost, is significantly delayed, or arrives damaged, contact us at utmannolaernser@gmail.com and include your order number. For damaged or incorrect items, please include clear photos of the item and packaging.

For shipping questions, email utmannolaernser@gmail.com or call +1 509-833-8144. Our service hours are Monday through Friday, 9:00 AM to 6:00 PM.